HCS is launching the new business arm amid demand for cloud-based unified communications.
Waterford firm HCS is targeting 2024 revenues of €1.3m from a new venture called HCS Telecom.
The company is investing €1.1m in HCS Telecom and is generating eight new jobs.
“Legacy phone systems are static, which means that organisations don’t have the ability to work flexibly in an increasingly decentralised workplace”
HCS is rolling out this new arm of the business amid increasing demand from customers to migrate from legacy phone systems to cloud-based unified communications (UC).
This demand is being driven by the surge in remote and hybrid working practices, and the phasing out of traditional copper wires in favour of fibre.
No more hanging on the telephone
In the last two years, HCS has added 1200 users and 100 new customers to its telecom client base. Its technology enables approximately 170,000 client calls to be carried out each month. HCS Telecom customers include Brothers of Charity Services and the National Software Centre.
“Legacy phone systems are static, which means that organisations don’t have the ability to work flexibly in an increasingly decentralised workplace,” said Mick Foley, head of Telecom Solutions with HCS.
“With this new division, we aim to address this challenge and enable more organisations to work from anywhere, safe in the knowledge that they are supported by a range of reliable and secure solutions.
“We have deep expertise in IT and telecoms, and we are leveraging our experience and skillsets to cement our offering for customers. HCS Telecom is a modern solution to a modern challenge and we look forward to helping our clients to continue to grow in an ever-evolving business landscape.”
Main image at top: Mick Foley Head of Telecom Solutions HCS with Sean Hegarty Head of Operations HCS