Having built a loyal online community and €1m in turnover, Luxury Exchange is set to open its first pop-up in Dublin, bringing pre-loved luxury fashion to conscious customers.
Luxury Exchange, an Irish start-up owned by Caitriona McGettigan and Cillian Moloney, recorded €1m in turnover last year and is on track to achieve €4m in turnover in 2025.
Luxury Exchange is a curated collection of pre-loved designer handbags, clothing, and accessories; all at incredible value.
“I started Luxury Exchange having noticed a growing appetite from customers to resell luxury goods. I’ve always had a love for luxury fashion, especially when it came at a great deal”
The business resells luxury designer goods from well-known brands such as Louis Vuitton, Chanel, Dior and more.
Pop-up luxury
For the first time ever, and as a natural step in growth and business progression, Luxury Exchange will be holding its first in-person pop-up.
The Cork based business will pop-up in Dublin from May 22nd to May 25th 2025. A curated collection will be on offer for new and loyal customers alike at Studio 10 on Dublin’s Wicklow Street for four days, as demand is expected to be high.
The business started when Caitriona, an avid fashion-lover, saw a gap in the market for the resale of luxury items in a more affordable way.
The community focused strategy that has been employed by the young couple and business partners has seen the business build a hugely loyal online customer base.
To date Luxury Exchange has maximised the Instagram broadcast channel to sell to customers with a fresh, community focused approach.
The owners of Luxury Exchange saw an opportunity to disrupt the luxury resale market in Ireland. The online, socially driven model has allowed the business to sell preloved items for between 10-20% less than the market average, attracting a slew of loyal customers.
“I started Luxury Exchange having noticed a growing appetite from customers to resell luxury goods. I’ve always had a love for luxury fashion, especially when it came at a great deal,” said Caitriona McGettigan, founder of Luxury Exchange.
“The concept of resale always appealed to me. I noticed a pattern during my time as a visual merchandiser for Zadig & Voltaire. So many customers would tell me they felt guilty buying something new when they already had beautiful pieces at home they hadn’t worn or had only worn once, but felt they were too valuable to simply give away. I remember thinking that I’d love to buy those pieces from them. In many ways, I was my own first customer.
“Our approach has given us the opportunity to create friendly luxury, in every sense. Our items are more affordable and we sell to our community of customers directly, often through live broadcasts on social platforms. Everything about Luxury Exchange is personal. We are building lasting relationships with customers and that is a testament to the growth we have experienced.”
All the preloved items are authenticated with leading software, Entrupy. In the past year alone, Luxury Exchange has substantially grown.
Growth trajectory
For example in March 2024, they brand secured approximately 30,000 impressions on Instagram vs 3m in 2025. Customer satisfaction and quality of offering is evident by the business’s repeat customer rate of 88%.
“My background is in business development and sales leadership, which has been beneficial to the growth of Luxury Exchange,” Cillian Moloney, co-founder and director of Luxury Exchange.
“The business started as a hobby for Caitriona during the pandemic, but it was clear to see early on that demand was high. Our consummate customer service is a huge part of the success to date as we have built up a community of shoppers that appreciate the offering and our approach to convenient, trusted commerce. The Luxury Exchange edit is carefully curated to meet the needs of our customers.
“Taking something that started as a lockdown hobby and growing it to a business with global appeal has been incredible. To date we have sold to customers in over 30 countries. We’re excited to meet our customers in person for the first time at the pop-up and maintain the growth trajectory of Luxury Exchange by continuing to maximise digital tools and offering unparalleled value and service.”
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