Digital transformation at Caulfield McCarthy

In a €200,000 deal with Datapac, retail and property group Caulfield McCarthy is investing in its digital transformation, including new e-commerce, omnichannel and productivity solutions.

This transformation of Caulfield McCarthy’s infrastructure is part of the group’s overall tech-led business strategy, including enhanced instore technologies and a target of 25pc  year-on-year growth in online sales.

To achieve this growth the company has signed a €200,000 deal with Irish tech firm Datapac.

“The tech world moves quickly and at Caulfield McCarthy, we wanted to put technology at the forefront of our business strategy”

The new solution is allowing Caulfield McCarthy’s 300 employees to access information and work together seamlessly and securely – whether that’s the shop floor, office or remotely. 

It is  enabling Caulfield McCarthy’s 300 employees across its three SuperValu stores located in Waterford, Kilkenny and Bandon, Co. Cork, to securely access business applications and better serve its customers.

Tech momentum drives new business culture

Christine Fortune, Business Relationship manager at Datapac with Michael O’Mahony, director of Finance at Caulfield McCarthy Group

As well as targeting 25pc year-on-year growth in online sales, Caulfield McCarthy is also investing in improving in-store technologies, such as self-checkout tills and electronic shelf edge labels. Caulfield McCarthy chose Datapac to ensure that its IT infrastructure and systems were upgraded in-line with these customer-facing advances.

“People right across the organisation are buying into this forward-looking, tech-led culture, which is making a real change to the way they work”

“The tech world moves quickly and at Caulfield McCarthy, we wanted to put technology at the forefront of our business strategy,” said Michael O’Mahony, director of Finance at Caulfield McCarthy Group.

“We are investing in a continued journey to facilitate new and better ways of working and cloud is a huge enabler of this. All investment is done from the perspective of our employees and customers. With access to the right information at the right time and from anywhere they need, our staff are now well equipped to satisfy our customers’ needs and uphold and enhance the SuperValu brand.”

The new tech infrastructure is transforming the culture at Caulfield McCarthy, by enabling new ways of working for its staff. Collaborative platforms like Microsoft Teams and SharePoint allow cross-functional teams to easily communicate and work together to achieve goals. Employees can access information from anywhere – be it the shop floor, office or remotely. Caulfield McCarthy can manage applications easier, quicker and at a predictable cost, and is now equipped with a platform that can be easily built on to scale into the future.

“By embracing the very latest technology across its operations, Caulfield McCarthy is future proofing its business,” said Christine Fortune, Business Relationship manager at Datapac.

“People right across the organisation are buying into this forward-looking, tech-led culture, which is making a real change to the way they work. Caulfield McCarthy are also well positioned from a security and compliance point of view, and now have a scalable cloud infrastructure that can grow in-line with the business’s continued success.”

By John Kennedy (john.kennedy3@boi.com)

Published: 5 March 2021