Bank of Ireland has said it will waive all contactless fees with immediate effect for the duration of the public health emergency caused by Cornavirus/Covid-19.

Bank of Ireland said that to comply with the advice from the Irish Government on social distancing and hand hygiene, many consumers are relying more on contactless payments while carrying out everyday purchases.

The bank has also announced further supports today for customers impacted by travel disruption.

We also don’t want any customer to be out of pocket due to travel cancellations, so we will buy back foreign currency at the rate it was originally sold

It has committed to buying back foreign currency at the rate it was sold, ensuring that the customer won’t be at a financial loss.

Safe and practical payments

“We are very conscious that contactless transactions are the safest and most practical solution for customers in the current climate,” said John O’Beirne, director of Products at Bank of Ireland. “To that end we are waiving all contactless fees.

“We also don’t want any customer to be out of pocket due to travel cancellations, so we will buy back foreign currency at the rate it was originally sold.

“We understand that some customers may be worried about the impact that contracting Covid-19 might have on them financially, and would ask customers to contact us directly where they have concerns,” O’Beirne said.

Written by John Kennedy (john.kennedy3@boi.com)

Published: 16 March, 2020

Recommended