TELUS to create 300 jobs across Ireland

Customer experience player TELUS International is to create 300 new jobs across Ireland in the year ahead.

It is understood that the roles will be a mix of on-site, remote and hybrid roles and will be based out of the company’s Cork, Dublin and Mayo offices.

The positions span a range of areas including tech and customer support, shared services, cloud infrastructure, BI analytics, AI and data annotation.

“This evolution of service has created new opportunities for our existing team, along with the opportunity to recruit even more talent to our expanding workforce”

TELUS also announced major investments worth €2m to upgrade facilities at its three sites, including a new recruitment centre, a serenity room, a state-of-the-art onsite gym and a refurbished restaurant area in its Cork headquarters.

The company already employs 2,000 people across Ireland.

Headquartered in Vancouver, TELUS in recent years acquired Voxpro from founders Dan and Linda Kiely in a deal valued at up to $150m.

TELUS went public in 2021with a valuation of more than €5.9bn.

The data-driven future

The company’s Irish operations continue to grow as TELUS expands and enhances its offering as a digital customer solutions partner to globally disruptive brands, said Roger Clancy, vice-president of Operations at TELUS International Ireland and France.

“This evolution of service has created new opportunities for our existing team, along with the opportunity to recruit even more talent to our expanding workforce,” said Clancy.

Taoiseach Micheál Martin said that TELUS International Ireland is already a significant employer on both a national and regional scale, adding that he was delighted to see this further expansion.

“In my own city of Cork, I have seen the contribution of TELUS International Ireland to the economy and the local community first-hand, and I’m excited to see how this growth will create new opportunities for talent and investment across Cork, Dublin and Mayo,” Martin said.

John Kennedy
Award-winning ThinkBusiness.ie editor John Kennedy is one of Ireland's most experienced business and technology journalists.

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