The Kildare and Laois-based family business is also celebrating it’s 35th year with the Renault brand.
Joe Mallon Motors has been awarded the Renault Dealer of the Year award in Ireland for their overall performance over the last 12 months.
The dealership, which has been operating since the 1960s, fended off the other 27 Renault car dealers in Ireland to claim the award.
“To receive the award in a year that has seen the way we do business change so dramatically due to Covid-19, and how our team has adapted to meet this new challenge is very humbling”
Awarded by Groupe Renault, the Dealer of the Year award is based on KPI’s, customer service and brand compliance. It recognises the combined performance across all commercial areas of the business.
Along with this award, Joe Mallon Motors has also won the CRM Dealer of the Year.
Joe Mallon Motors is a family run business with dealerships in Naas Co Kildare and Portlaoise, Co Laois.
Anthony, Joe, Ethena, and Phillip Mallon.
Due to Covid-19, Joe Mallon Motors, like many other dealerships across Ireland over the last eight months, had to adapt to new ways of operating in order to serve its customer base.
The dealership quickly moved to selling cars online, which has been a transition from the normal customer journey.
Customers can now view the wide range of vehicles through the company’s website, reserve a car, apply for finance, get a trade in valuation and even receive contactless car delivery from the Joe Mallon Motors team.
Celebrating the award, Philip Mallon, director at Joe Mallon Motors, said; “This is something we have been working towards for a long time. It has been a very challenging year for many, and we are no different.
“To receive the award in a year that has seen the way we do business change so dramatically due to Covid-19, and how our team has adapted to meet this new challenge is very humbling.
“We are very grateful to our team for their efforts and our loyal customers for choosing and trusting us with their motoring needs, thank you for helping make this possible,” he finished.
The winners of the Dealer Of The Year Award from each country in Europe are recognised at a combined ceremony which is usually held in Paris, acknowledging the performance of each of the Dealerships.
Previous winners of the award include O’Briens Mullingar, H&H Motors and Kearys Renault Cork.
By Stephen Larkin
Published: 24 November, 2020