Concentrix brings 50 new remote working jobs to Ireland

Concentrix is increasing its footprint across island of Ireland.

Customer experience (CX) player Concentrix is creating 50 new remote working jobs across Ireland, with the first phase of recruitment focused on Donegal.

With offices already in Dublin, Belfast and Derry, the expansion will further increase the company’s footprint on the Island of Ireland and underscores the company’s confidence in the skills, talent and ability of the county’s workforce and its attractiveness as a destination for long-term growth and investment.

“We see great potential in the Donegal region”

Concentrix has more than 270,000 staff worldwide, and more than 4,300 people across Ireland.

It provides customer experience and digital solutions for many of the world’s biggest and best-known brands as well as up and coming disruptors in multiple sectors including technology and consumer electronics; retail, travel and e-commerce; banking, financial services and insurance; healthcare; communications and media; automotive; and energy and public sector.

Destination Donegal

While these remote opportunities are available across the country, Concentrix has chosen to focus its first phase of recruitment in Co Donegal given its close proximity to the company’s established site in the Ulster Science and Technology Park in Derry city and the North-West Region’s skilled workforce, strong education system and robust technology infrastructure.

Minister for Agriculture, Food and the Marine and Donegal TD, Charlie McConalogue welcomed the new jobs. “The fact that a global company such has Concentrix has targeted Donegal for the first phase of their recruitment campaign is a testament to the education, skill and ability of the Donegal workforce. The fact that these 50 jobs are remote working opportunities, is a clear sign that Donegal is a place to grow our remote working offering which will in turn develop and enhance our rural communities. Developing remote working opportunities is a key priority for this Government.”

Making an initial announcement in Letterkenny today, Sarah McKay, vice- president of Service Delivery for Concentrix, commented: “We see great potential in the Donegal region. With 160,000 residents and a rich pool of talented, well-educated people who we hope will want to come and join an award-winning international company like Concentrix, we are very excited about moving into Donegal and bringing new flexible employment opportunities to the county.”

Concentrix is already actively recruiting with opportunities for immediate starts available.

“We are committed to setting ourselves apart as a great employer who truly cares about its staff and the local community, and we are really looking forward to welcoming new, passionate and talented people in Donegal to the Concentrix family over the coming months,” said executive vice-president of Concentrix Philip Cassidy.

With many different entry points and career opportunities, Concentrix offers great opportunities for people who want to work and grow in a leading international business.

Recognised as a flexible employer offering security, development and work from home opportunities, Concentrix certainly has a lot to offer, said IDA Ireland CEO Martin Shanahan.

“This decision by Concentrix to expand its Irish operations and offer remote working opportunities is very welcome news and demonstrates IDA Ireland’s continued commitment to winning jobs and investment for regional locations. I wish Concentrix every success,” Shanahan said.

John Kennedy
Award-winning editor John Kennedy is one of Ireland's most experienced business and technology journalists.