With people’s health at risk over the past four months, public services were forced to react quickly, scale up, and deliver their services in new ways.

Dublin-based company BearingPoint has announced that it is helping its government and public sector clients across Europe to deliver critical health and public services during the Covid-19 pandemic through new delivery models, new ways of working, digitalisation and automation.

BearingPoint is an independent management and technology consultancy firm with European roots and a global reach, with clients including many of the world’s leading companies and government organisations.

The firm has a global consulting network with more than 10,000 people and supports clients in over 70 countries, engaging with them to achieve measurable and sustainable success.

With people’s health at risk over the past four months, public services were forced to react quickly, scale up, and deliver their services in new ways.

“We have quickly mobilised resources to design and deliver solutions to support both the public services needed during Covid-19 and the new ways of working for public servants”

For several of BearingPoint’s healthcare clients in Ireland, France and Sweden, the need to respond effectively to the pandemic necessitated new and accelerated patient journeys.

The Irish company helped with setting up a temporary Covid-19 hospital in Stockholm for 600 patients, including the planning and managing of patient flow and hospital beds as well as a new organisational system.

Closer to home, BearingPoint supported the Irish government in managing the consular cases for citizens stranded abroad.

The unforeseen changes to the demands for services has made organisations rethink their business models, and BearingPoint has been working with its clients to ensure a smooth transition by developing dashboards, advanced analytics, and other planning tools.

BearingPoint worked with the Swedish government to set up a temporary Covid-19 hospital in Stockholm for 600 patients

The company is currently developing a new prototype of the proven Benson model to assist clients in the UK with operational planning of community health services. While in Germany and France, BearingPoint has been supporting government clients with the implementation and revision of their business continuity and crisis management plans.

Andrew Montgomery, partner and global leader government and public sector at BearingPoint said; “BearingPoint’s organisation as a single, European-based business has meant we have been able to draw on capabilities, leading practices and learnings from across our government and public sector clients and teams in many different countries.

“Working remotely and in partnership with our clients, we have quickly mobilised resources to design and deliver solutions to support both the public services needed during Covid-19 and the new ways of working for public servants,” he added.

Acceleration of digital services

The crisis has led to an acceleration of digitalisation initiatives as well as the rapid development and introduction of new online and mobile services.

BearingPoint has been working with clients across Europe to build and accelerate the transition to digital services in areas such as social services, citizen information, passport and driving license services.

In Germany and France, BearingPoint has been supporting education providers in their transition to home schooling and the planning of the next academic year.

The company is also improving their overall digital maturity. For a major provider of public services to vulnerable groups in the UK, BearingPoint is supporting them in assessing how digitally enabled solutions can better connect and engage their customers.

BearingPoint operates in three business units: The first unit covers the advisory business with a clear focus on five key areas to drive growth across all regions. The second unit provides IP-driven managed services beyond SaaS and offers business critical services to its clients supporting their business success. The third unit provides the software for successful digital transformation and regulatory requirements.

By Stephen Larkin

Published: 7 July, 2020

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