An Post opens €15m e-commerce Parcel Hub

Ireland’s post office An Post has unveiled a €15m investment in a new automated parcel processing hub – dubbed a “gateway for global e-commerce” – in Dublin 12.

The new international hub – entitled Dublin Parcel Hub (DPH) – will serve as a gateway for incoming and outgoing national and international parcels.

An Post’s new 50,000 sq. metre world-class logistics facility significantly increases the organisation’s parcel processing capacity as the company expands its global reach and digital capability to realise its stated ambition “to become the backbone of e-commerce in Ireland.”

“With over 50pc of Irish retail now online, the Dublin Parcel Hub sits right at the centre of a new world order of global trading and shopping for customers”

The new hub will be a vital gateway to international trade for leading Irish brands like Eason, Brown Thomas, Carrolls Irish Gifts, Blarney Woollen Mills, Arnotts and Carraig Donn.

Irish digital ambition

“We’re ambitious for An Post and for Ireland in the international e-commerce world,” said David McRedmond, CEO of An Post.

“This hub is a significant investment in Ireland’s economic infrastructure, providing Irish business and consumers with the world’s most advanced technology coupled with An Post’s expertise, connecting them to global markets and linking international business to every address in Ireland. With over 50pc of Irish retail now online, the Dublin Parcel Hub sits right at the centre of a new world order of global trading and shopping for customers.

“The European Investment Bank recently approved a €40m loan to support An Post’s transformation strategy and we will invest this, and additional funds from our own resources, to rebuild our entire network over the next five years to remain in step with the rapidly emerging global e-Commerce landscape. An Post’s business and personal customers will benefit from faster, more accurate, energy-efficient services,” McRedmond said.

The hub’s world-class Beumer Technology enables 13,000 parcels to be processed every hour and transforms the parcels operation from a manual set-up to a 90pc automated process. The new Beumer system is self-learning and can recognise all Irish locations, allowing for optimal accuracy. Following processing, parcels are despatched directly from the Dublin Parcel Hub to local delivery units.

Since Black Friday (29 November), the DPH has handled more than 1m parcels generated by online shoppers over Black Friday and Cyber Monday through Irish and international e-tailers. This year An Post will handle 16m parcels from the UK alone, 5m from the US, Canada and Brazil, and over 1m from Germany.

EU Trade Commissioner Phil Hogan, who opened the new facility on Friday (6 December) said: “An Post is one of the staples of Irish life and it is great to see this investment to future-proof its business model. In today’s globalised economy, it is imperative for any country that wishes to stay ahead of the curve to invest in e-Commerce technologies, just as An Post is doing.

“The Dublin Parcel Hub will help to connect Irish businesses and consumers to the world. By transforming its business model, An Post will be supporting Ireland to harness the winds of international trade, which support one in every seven jobs in the EU.”

An Post letter box in Dublin City. Image: Nicola K Photos/Shutterstock

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Written by John Kennedy (

Published: 9 December, 2019